Privacy Policy
At Romana Foods, we understand that you value your privacy and wish to have your personal information kept secure. This declaration specifies our policy regarding the protection of your privacy. It is understood that by visiting our website, you agree to accept the practices described in this Privacy Policy.
The website terms and conditions may be changed or updated occasionally to meet the requirements and standards. Hence, customers are encouraged to frequently visit these sections to stay updated about changes on the website. Modifications will be effective from the day they are posted.
User-Provided Information
To provide you with a delightful experience when ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, and credit/debit card details when you are ordering or registering on our site.
Some sections of the website allow you to browse anonymously. However, under this condition, we may not be able to offer you a fully personalized experience as your identity will remain unidentified.
E-mail Correspondence
To help us make our email correspondence more useful and interesting, when you open an email from us, we may receive a notification confirming that you have read the delivered email (if your system supports this feature). We may also compare our customer list with other companies to avoid sending duplicate or unwanted messages.
Cookies
Cookies are small files consisting of letters and numbers that are transferred to your computer’s hard disk through your internet browser. This helps the system identify your browser during future visits and remember details such as the items in your shopping cart.
You can manage cookies through your browser settings. The “Help” function in your browser toolbar will explain how to prevent cookies, receive notifications when cookies are used, or disable cookies completely.
Third-Party Website Links
Romana Foods is not responsible for the privacy policies of websites to which it links. If you provide information to third-party websites, their policies regarding the collection and use of personal information may differ from ours. You are advised to contact those entities directly for clarification.
Data Privacy and Security
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. We will not pass any credit/debit card details to third parties.
Romana Foods takes appropriate measures to ensure data privacy and security through secure hardware and software technologies. However, Romana Foods cannot guarantee the absolute security of information disclosed online.
Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting on the website. If material changes are made, we will notify users here so they are aware of what information we collect, how it is used, and under what circumstances it may be disclosed.
Items / Products / Services Pricing
Pricing of products or services may vary. Customers are advised to visit the website for the latest pricing information.
Method of Payment, Card Types Accepted, and Currency
We accept online payments using Visa and MasterCard credit/debit cards in AED (or any other agreed currency).
Delivery & Shipping Policy
Once an order is placed, Romana Foods will follow the applicable delivery or shipping process. Delivery conditions and timelines will be communicated to customers accordingly.
Sanctions Compliance
Romana Foods will NOT deal with or provide any services or products to countries sanctioned by the OFAC (Office of Foreign Assets Control), in accordance with UAE law.
Governing Law and Jurisdiction
Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates (UAE).